Consistency Check
If you're unable to provide the CSV file of your trading history, that's okay. However, please be aware that not submitting the file will require us to access and process the data through our backend systems. This process involves multiple secure steps and could extend our response time by an additional 6-7 hours. By manually providing your trading history CSV file, you can significantly speed up the review process, allowing us to respond within 2 hours.
Here’s a step-by-step guide to quickly obtain and submit your trading history statement:
- Log into your PropScholar cTrader trading account.
- Navigate to the bottom dashboard where you can view both running and completed trades.
- Go to the 'History' tab.
- Select 'Period: Lifetime' to include the entire trading history.
- Click 'Create Statement' and choose to save the file in CSV format.
- Send the CSV file to us. This will expedite our review and provide you with a faster response.